Where to start really? Whilst the product is fabulous, and what I would expect from Japanese design, the real star here is Caroline who managed to get this sent out yesterday afternoon to arrive for today, even though I was a little behind the deadline for next day delivery. This is customer service that is, sadly, exceptional. The shoe rack I loved and wanted anyway, but the service for this is amazing. Thank you so much!
Scott R06/11/2019, 14:00
Thank you for your help, of course I will order again the future, it has been a pleasure to deal with a ‘real human’ as sadly most company websites are lacking that personal touch.