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Hi Caroline
That's great. Thank you for dealing with it so promptly.
Regards
Martine
Martine P10/11/2022, 09:28
Hi Caroline
Thanks so much for your help with this. They were just redelivered. Phew!
Adam
Adam M28/09/2022, 11:43
Hi Caroline,
It has arrived! Thank you again for all your help. Really appreciate it!
Thank you,
Laila
Laila M24/09/2022, 17:26
Hi Caroline,
Thank you for your honesty and refunding the miss-calculated delivery charge
Kind regards
Richard
Dear Richard
Thank you for your recent order placed via our website. Please accept my apologies but our system applied the wrong shipping charge as there was a mix up with the post code. I have therefore gone ahead and refunded the difference of £7.00 back to the card used when placing your order.
Kind regards
Caroline
Richard K10/08/2022, 13:12
From: Judith B
That’s amazing thank you, Caroline!
Best, Judith
From: Caroline B
Hi Judith
Thank you for sending over the payment so quickly. I can confirm the order is being despatched today for delivery tomorrow.
I’ve included the note as requested and I hope you don’t mind but it seemed easier to put it inside a card as per the attached photo.
Kind regards
Caroline
From: Judith B
Great, thank you!
I’ll approve the payment now.
I hope it’s not too late to add this note.
Thank you!
Best Judith
Judith B10/08/2022, 10:48
Hi Caroline
Just to let you know that this all arrived safely.
Thank you for ensuring that I received it today.
Kind regards
Julie
Julie H29/07/2022, 13:08
Dear Caroline,
That's all great news! I appreciate the gesture.
Kind regards,
Catarina
Caterina B28/07/2022, 21:51
Hi Caroline
Just to say the lid has arrived and fits perfectly.
Very Many Thanks
Andy
Andy S06/06/2022, 12:52
Hi Caroline
The bag arrived today and I just wanted to thank you again for all your help.
I will definitely recommend your shop to friends.
Best wishes
Elaine
Elaine M01/06/2022, 14:57
Hi Caroline,
Thanks for your super quick reply - this meant I could nip down to the post office on Saturday morning, and the parcel was waiting there.
It looks like a very nice tea box, and I think will make an excellent gift!
Regards
Jacob