Free UK Mainland Shipping +£50 | Click&Collect | UK Based | Easy Returns | Sustainable Ranges | Great Quality | Human Touch | Fab Service | Independently Owned | Shop Small - Think Big | We Care!


Hi Caroline,
Thank you for your honesty and refunding the miss-calculated delivery charge
Kind regards

Dear Richard
Thank you for your recent order placed via our website. Please accept my apologies but our system applied the wrong shipping charge as there was a mix up with the post code. I have therefore gone ahead and refunded the difference of £7.00 back to the card used when placing your order.
Kind regards
From: Judith B
That’s amazing thank you, Caroline!
Best, Judith

From: Caroline B
Hi Judith
Thank you for sending over the payment so quickly. I can confirm the order is being despatched today for delivery tomorrow.
I’ve included the note as requested and I hope you don’t mind but it seemed easier to put it inside a card as per the attached photo.
Kind regards

From: Judith B
Great, thank you!
I’ll approve the payment now.
I hope it’s not too late to add this note.
Thank you!
Best Judith
Hi Caroline
Just to let you know that this all arrived safely.
Thank you for ensuring that I received it today.
Kind regards
Dear Caroline,
That's all great news! I appreciate the gesture.
Kind regards,
Hi Caroline
Just to say the lid has arrived and fits perfectly.
Very Many Thanks
Hi Caroline
The bag arrived today and I just wanted to thank you again for all your help.
I will definitely recommend your shop to friends.
Best wishes
Hi Caroline,
Thanks for your super quick reply - this meant I could nip down to the post office on Saturday morning, and the parcel was waiting there.
It looks like a very nice tea box, and I think will make an excellent gift!
Hi Caroline
I can confirm I did receive the Elephant in time, thank you so much. Sadly, I did buy the same one that my husband bought for me (Great minds!), but we are going to keep both of them as I know they are all individual. I will be ordering another one or two from you shortly.
Thank you again for all your first class help and support, I wish all companies were as helpful as you!
Kind regards
Dear homeArama,
I forget who spoke to me but thanks for organising the delivery so efficiently. It arrived this afternoon, as notified (dpd are the best!) and looks great.
Thank you.
Good morning Caroline
I wanted to thank you very much for sending me the free Black+Blum cookbook with my order. It will be really useful for my new lunch box!
Thanks again
Have a nice weekend
Write a review