Dear Caroline -
The parcel arrived safely this morning, perfect timing, as the little lap-desk is for my husband who retired yesterday!
Now he can work in his new office on the sofa!
I love the baskets! The big one is for carrying stuff out to eat in the garden... the little one just for me!
I grew up in the 50s, and my mother would have LOVED to have been able to afford these baskets. They are beautifully designed, and feel as if they will last.
Sadly we were very poor, and the children and my dad always came first with her, so life was very drab and grey.... I don't think she ever had the benefit of such lovely bright colours, except for a new plastic washing up bowl & bucket, which were marvellous objects after heavy galvanised buckets, and so-easily-chipped enamel bowls. The poverty seemed inexorable.
I feel as if I am rectifying the situation! But I know there are still people having to live like that.
THANK-YOU so much for selling these joyous things!
I attach a photo showing that we used BOTH baskets today - lunch came down to the garden in the big pink basket, and later 2 glasses & a nice bottle for a celebration fitted perfectly in the little yellow one!
I am looking at the website AGAIN!
Kindest regards - Ruth R
Ruth R02/08/2020, 00:48
Just to let you know I have received the mirror I ordered, and I am so pleased with it, it’s virtually twice the size of all the other 15x magnifying mirrors I have come across previously, plus very stylish. This is the ideal magnification for me as I have had cataract surgery which has left me with poor near vision so applying eye makeup was very difficult. This mirror will help enormously.
Dawn N25/07/2020, 19:54
Just to let you know that the elephants arrived safe and sound today. A huge thank you. They are all so lovely. I have wrapped the gifts up and have been able to send them today.
My gratitude and blessings
Valerie M16/07/2020, 20:37
Many thanks for doing that and making it very easy! Your customer service has been exceptional! I would definitely recommend you to others. Thank you and Best Regards,
Charlotte W13/07/2020, 15:53
Good Morning Caroline
Apologies for my tardy email to say thank you.
The new soap pump is fantastic. The plastic seal is different to the original one you sent out, obviously was faulty. I am pleased it was faulty and not the design.
Thank you very much. Much appreciated for finding a solution so quickly.
Kind regards and stay safe
Mike McLintock06/07/2020, 11:05
Dear Caroline thank you so much for your care.
The laundry basket I ordered is the one I want but obviously I do not want the lid I requested. Looking forward to receiving my items - and shopping with you again.
Best wishes, Sue
Sue H02/07/2020, 11:20
Basket, etc arrived safely on Saturday and still in 3 days quarantine! Basket looks good and can’t wait to fix it to my bike. And put the cover on in the current rains we are experiencing.
Many thanks for applying the discount. I forgot to mention it to the person who does all our online ordering. I am a Luddite!
Would that all online sites applied the personal touch that you do. Keep it up.
Jeremy B29/06/2020, 18:45
I received my replacement strainer, thanks ever so much, really appreciate it, great to be able to use my great teapot again. That's excellent customer service.
Jackson T16/06/2020, 12:09
You may recall my order for the nesting dolls (sex edition!). Just to say that the instructions worked and my friend opened it during our Zoom call. She was absolutely delighted and very amused with her gift. She thought the dolls were of excellent quality.
Thank you so much for all your help! I have just posted a 5* google review--hope it comes through ok.
Claire F28/05/2020, 15:49
Delighted to say my parcel delivered today (!) and that I am very pleased indeed with the rugs.
Thank you so much for your help; I am extremely impressed with your helpful service.